We Architect Your Strategy.
We Build Your Solution.

With us, transform technology into your greatest competitive advantage.

Architecture & Execution

Two areas of expertise. One partner. Zero compromise.

The Blueprint

  • Audit and diagnosis of your current infrastructure
  • IT architecture design aligned with your business goals
  • Cloud strategy and digital transformation roadmap
  • Cybersecurity consulting and regulatory compliance

The Build

  • Cloud deployment (Azure, AWS, GCP) and DevOps
  • On-premise and hybrid infrastructure installation and management
  • Custom application development and API integrations
  • Ongoing technical support and proactive maintenance

What our clients say

Vision Groupe

Problème

Administrative processes scattered across emails, paper contracts and disconnected tools — requiring two full-time secretaries to keep things running.

Solution

Custom ERP integrated with mailboxes, contracts, SIP recordings and project management — built around their internal processes.

Résultat

No more need for 2 full-time secretaries. Zero paper archives. All processes centralised in one tool.

OLO

Problème

High volume of customer enquiries about listed vehicles — manual responses too slow to keep up.

Solution

AI automation to process customer emails with accurate data pulled from their custom ERP, tailored templates and the right tone for each query.

Résultat

95% of emails answered automatically within one minute. Accurate responses. Massive time savings for the team.

taktak.be

Problème

No digital process to capture and manage leads from car sellers looking to sell their vehicle.

Solution

Custom web app with automatic vehicle estimation, contact capture, lead management backoffice and email/SMS integration for automated follow-ups.

Résultat

Automated lead capture. Systematic follow-ups via email and SMS. Structured and trackable sales pipeline.

ELL STORE

Problème

Manual management of 4,000 product references and a non-digitalised ordering process.

Solution

Point of Sale app with custom QR codes, scan app for building draft orders, client-specific discount pricing and myELLSTORE (PWA) with full purchase history.

Résultat

4,000 products accessible via QR code. Digitalised orders. Clients self-sufficient with their history on mobile via PWA.

HRDB GROUP

Problème

4 hours of repetitive daily administrative work to manage employees, contracts and financials.

Solution

Full-featured administrative automation app with financial tracking, employee and client contract management, and delivered services tracking.

Résultat

4 hours of daily work reduced to 4 hours monthly. Automated financial tracking. Centralised contract and services management.

Who are we?

ITOPS.be was born from a simple observation: Belgian SMEs need an IT partner who understands both strategy and hands-on technical execution.

We are neither a consultancy that delivers reports without implementing them, nor a development firm that codes without understanding your business challenges. We do both.

Frequently Asked Questions

What is the difference between an IT architect and a developer?
A developer codes. An IT architect designs the plan first — technology choices, system architecture, security, scalability — before building. At ITOPS.be, we do both: we draw the blueprint AND we build it. You get a single point of contact from diagnosis to production.
What types of companies do you work with?
We primarily work with Belgian SMEs of 5 to 200 employees in retail, logistics, SaaS and services. Our clients share a common need for enterprise-level IT expertise without the cost of a dedicated internal team.
How does a typical project work?
In two phases: first the Blueprint — audit of your situation, architecture design, roadmap with costs and timelines validated by you. Then the Build — deployment, testing and go-live. You stay in control at every step.
Do you offer support after go-live?
Yes. Our monthly support contracts guarantee a dedicated contact, proactive 24/7 monitoring and priority interventions. For critical emergencies, we respond within 4 hours. Pricing available on request.
What are your rates?
Every engagement is custom — there is no standard rate card because needs vary significantly. We offer a free 30-minute discovery call to understand your situation and give you a realistic estimate. No commitment, no pressure.
Do you work remotely or on-site?
Both. Most projects are delivered remotely (cloud, infrastructure, development). For physical installations or strategic workshops, we travel within Belgium. We are Belgian-based and trilingual (FR/NL/EN).